Communication MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Communication, a fundamental topic in the field of IC90 Human Resource Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Communication MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Communication mcq questions that explore various aspects of Communication problems. Each MCQ is crafted to challenge your understanding of Communication principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace IC90 Human Resource Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Communication MCQs are your pathway to success in mastering this essential IC90 Human Resource Management topic.

Note: Each of the following question comes with multiple answer choices. Select the most appropriate option and test your understanding of Communication. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

So, are you ready to put your Communication knowledge to the test? Let's get started with our carefully curated MCQs!

Communication MCQs | Page 14 of 17

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Q131.
What is the key to effective interpersonal skills?

a.

Hurting other people

b.

Winning affiliation and cooperation

c.

Misunderstanding

d.

Creating conflicts

Discuss
Answer: (b).Winning affiliation and cooperation Explanation:The key to effective interpersonal skills is to avoid hurting the other person and to win their affiliation and cooperation.
Q132.
How can a person avoid an attitude of superiority?

a.

By belittling others

b.

By assuming a posture of superiority over others

c.

By adopting a posture of humility

d.

By being disrespectful to others

Discuss
Answer: (c).By adopting a posture of humility Explanation:A person can avoid an attitude of superiority by adopting a posture of humility, even when instructing subordinates.
Q133.
How can a manager advise a sub-ordinate to improve their work without making them feel guilty or ashamed?

a.

By suggesting that the sub-ordinate is no good

b.

By focusing on the task or behavior, not the person

c.

By making the sub-ordinate feel anxious or insecure

d.

By threatening the sub-ordinate

Discuss
Answer: (b).By focusing on the task or behavior, not the person Explanation:A manager can advise a sub-ordinate to improve their work by focusing on the task or behavior, not the person, and highlighting the consequences of their actions.
Q134.
What is the benefit of communicating a message of concern for the other person in interpersonal transactions?

a.

It creates anxiety and insecurity

b.

It strengthens relationships

c.

It causes conflicts

d.

It leads to manipulation

Discuss
Answer: (b).It strengthens relationships Explanation:Communicating a message of concern for the other person in interpersonal transactions strengthens relationships.
Q135.
What is the importance of sincerity in praising others?

a.

It is not important

b.

It is important to manipulate others

c.

It is important to avoid conflicts

d.

It is important to avoid insulting others

Discuss
Answer: (d).It is important to avoid insulting others Explanation:Sincerity in praising others is important to avoid insulting them and being seen as manipulative.
Q136.
What is the benefit of listening to people?

a.

It is a sign of respect

b.

It helps to build favourable relationships

c.

It helps to avoid fights

d.

All of the above

Discuss
Answer: (d).All of the above Explanation:Listening to people is supportive of self-worth and conveys concern, which can help to build favourable relationships. It also suggests that not matching someone's anger can help to avoid fights.
Q137.
What is the recommended tone of voice when someone is angry?

a.

Ultra-soft

b.

Loud and assertive

c.

Calm and measured

d.

Condescending and dismissive

Discuss
Answer: (a).Ultra-soft Explanation:Bringing down one's loudness and tone to an ultra-softness can convey a message of non-aggression and may help the other person calm down.
Q138.
How should one approach someone who has done or said something that disturbs them?

a.

Point out their error and ask them to do better

b.

Enquire whether they are sure of what they are doing or saying

c.

Threaten to report them to a senior or assert one's importance

d.

Express how it disturbs you and ask for their help

Discuss
Answer: (d).Express how it disturbs you and ask for their help Explanation:Expressing how the other person's words or actions disturb you and asking whether they could check again or do something differently to help you. It suggests that people are happy to be asked for help and feel important when asked.
Q139.
How can one convey a message of concern to someone in an interpersonal transaction?

a.

Focus on one's own interests

b.

Match their anger and aggression

c.

Smile and listen to them

d.

Raise one's voice to show authority

Discuss
Answer: (c).Smile and listen to them Explanation:Smiling and listening to people in an interpersonal transaction can convey a message of concern and caring. It also recommends being genuinely interested and offering help if possible.
Q140.
Why is timing important when interacting with someone?

a.

It shows that you are helpful

b.

It can make the difference between being helpful or interference

c.

It can make the other person wait for you

d.

None of the above

Discuss
Answer: (b).It can make the difference between being helpful or interference Explanation:Timing is important when interacting with someone because it can make the difference between being seen as helpful or interference.
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