Leadership MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Leadership, a fundamental topic in the field of IC90 Human Resource Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Leadership MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Leadership mcq questions that explore various aspects of Leadership problems. Each MCQ is crafted to challenge your understanding of Leadership principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace IC90 Human Resource Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Leadership MCQs are your pathway to success in mastering this essential IC90 Human Resource Management topic.

Note: Each of the following question comes with multiple answer choices. Select the most appropriate option and test your understanding of Leadership. You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

So, are you ready to put your Leadership knowledge to the test? Let's get started with our carefully curated MCQs!

Leadership MCQs | Page 16 of 18

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Q151.
What has been the traditional role of middle managers?

a.

Delivering outcomes

b.

Solving customer problems

c.

Integrating top management policy with activities of subordinates

d.

Enhancing quality standards

Discuss
Answer: (c).Integrating top management policy with activities of subordinates Explanation:The traditional role of middle managers has been to integrate top management policy with the activities of their subordinates.
Q152.
What are the key responsibilities of middle managers in ensuring quality of service?

a.

Identify the contact points with the customer and determine how the contact is to be managed

b.

Determine what standards of quantity and quality have to be maintained and analyze operations and processes

c.

Find ways of avoiding errors and finding ways to compensate for errors, if they occur

d.

All of the above

Discuss
Answer: (d).All of the above Explanation:The key responsibilities of middle managers in ensuring quality of service include identifying the contact points with the customer, determining how the contact is to be managed, determining what standards of quantity and quality have to be maintained, analyzing operations and processes, finding ways of avoiding errors, finding ways to compensate for errors if they occur, and finding ways to enhance quality standards.
Q153.
What is the principle of good effective leadership for middle managers?

a.

Lead more and manage less

b.

Let subordinates be a part of managing

c.

Involve the operating personnel

d.

All of the above

Discuss
Answer: (d).All of the above Explanation:The principle of good effective leadership for middle managers is to lead more and manage less, let subordinates be a part of managing, and involve the operating personnel.
Q154.
What is the leader's responsibility regarding internal communication?

a.

To ensure that communication is incomplete and untimely

b.

To ensure that communication is complete and timely

c.

To ensure that communication is only done through written circulars

d.

To ensure that communication is only done through top management personnel

Discuss
Answer: (b).To ensure that communication is complete and timely Explanation:The leader has to ensure that communication within his group is complete and timely, and that employees have to be informed properly and correctly on operationally relevant matters.
Q155.
Which of the following media is NOT useful to inform about schemes, plans, and procedures?

a.

Written circulars

b.

Bulletins or notice boards

c.

Verbal communication

d.

All of the above are useful

Discuss
Answer: (c).Verbal communication Explanation:Written circulars, bulletins or notice boards, and similar media are all useful to inform about schemes, plans, procedures, etc. It does not say that verbal communication is not useful, so option c is incorrect.
Q156.
How can values and philosophies best be communicated in service organizations?

a.

Through written circulars

b.

Through top management personnel

c.

Through experiences reflecting these values captured on films

d.

Through appraisal systems

Discuss
Answer: (c).Through experiences reflecting these values captured on films Explanation:Values and philosophies need to be communicated so that they are shared, and that this is best done through discussions at meetings, experiences reflecting these values captured on films, and top management personnel explaining their mind.
Q157.
What is the purpose of communicating commendable or erratic behavior?

a.

To encourage employees to repeat the behavior

b.

To discourage employees from repeating the behavior

c.

To keep the behavior a secret

d.

None of the above

Discuss
Answer: (b).To discourage employees from repeating the behavior Explanation:When commendable behavior needing reinforcement, or erratic behavior needing correction, is noticed, it may be communicated so that others may know what is, and what is not, expected. This helps to discourage employees from repeating the behavior.
Q158.
What should top management check to ensure effective communication?

a.

That communication is distorted and misleading

b.

That communication is incomplete and untimely

c.

That communication misdirects employees

d.

That communication does not distort or mislead

Discuss
Answer: (d).That communication does not distort or mislead Explanation:Top management has to check that the communication that takes place through all practices and decisions is not distorted, that they do not mislead or misdirect.
Q159.
What is the best way to communicate company values and philosophies?

a.

Through written circulars

b.

Through experiences captured on films

c.

By top management personnel explaining their mind

d.

All of the above

Discuss
Answer: (b).Through experiences captured on films Explanation:Values and philosophies are best communicated through experiences reflecting these values, which if not direct, could be captured on films.
Q160.
How can erratic behavior needing correction or commendable behavior needing reinforcement be communicated?

a.

Through written circulars

b.

Through experiences captured on films

c.

By top management personnel explaining their mind

d.

By noticing and communicating it to others

Discuss
Answer: (d).By noticing and communicating it to others Explanation:When erratic behavior needing correction, or commendable behavior needing reinforcement, are noticed, these may be communicated, so that others may know what is, and what is not, expected.
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