Human Resources Management (HRM) MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Human Resources Management (HRM), a fundamental topic in the field of IC90 Human Resource Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Human Resources Management (HRM) MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Human Resources Management (HRM) mcq questions that explore various aspects of Human Resources Management (HRM) problems. Each MCQ is crafted to challenge your understanding of Human Resources Management (HRM) principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace IC90 Human Resource Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Human Resources Management (HRM) MCQs are your pathway to success in mastering this essential IC90 Human Resource Management topic.

Note: Each of the following question comes with multiple answer choices. Select the most appropriate option and test your understanding of Human Resources Management (HRM). You can click on an option to test your knowledge before viewing the solution for a MCQ. Happy learning!

So, are you ready to put your Human Resources Management (HRM) knowledge to the test? Let's get started with our carefully curated MCQs!

Human Resources Management (HRM) MCQs | Page 3 of 9

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Q21.
What is the approach of HRM towards problem employees?

a.

Concentrate on them

b.

Ignore them

c.

Discipline them appropriately

d.

None of the above

Discuss
Answer: (c).Discipline them appropriately Explanation:While not ruling out appropriate corrective measures including disciplining such employees, HRM suggests that such activity may be least important in the whole plan of HR development.
Q22.
According to HRM, who is responsible for the development of people in the organization?

a.

Specialized Personnel or HR department

b.

Only managers

c.

Only problem employees

d.

None of the above

Discuss
Answer: (b).Only managers Explanation:HRM considers development of the'people' in the organisation as one of the prime responsibilities of all superiors in the organisation and not the job only of the specialised Personnel or HR department.
Q23.
Which of the following departments does HRM not pervade?

a.

Financial management

b.

Production management

c.

Marketing management

d.

HRM pervades all areas of the organisation

Discuss
Answer: (d).HRM pervades all areas of the organisation Explanation:It becomes necessary that every manager who has people working with him, be called upon to focus on the development of the people working with him and integrating their personal goals with those of the organisation. Obviously, HRM itself needs to be integrated with the whole management. Though HRM is one aspect of management as a whole (the other major aspects being financial management, production management, and marketing management), it has a say in every area because people are involved in every sphere of activity.
Q24.
Which of the following is not one of the major aspects of management as a whole?

a.

Financial management

b.

Production management

c.

Marketing management

d.

HR management

Discuss
Answer: (d).HR management Explanation:Though HRM is one aspect of management as a whole (the other major aspects being financial management, production management, and marketing management).
Q25.
According to HRM, what is the responsibility of every manager who has people working with him?

a.

To discipline problem employees

b.

To focus on the development of the people working with him and integrating their personal goals with those of the organisation

c.

To maintain records relating to the growth of each individual

d.

None of the above

Discuss
Answer: (b).To focus on the development of the people working with him and integrating their personal goals with those of the organisation Explanation:It becomes necessary that every manager who has people working with him, be called upon to focus on the development of the people working with him and integrating their personal goals with those of the organisation.
Q26.
What is a knowledge worker?

a.

A worker who is skilled in mechanical and motor skills

b.

A worker who is skilled in customer service

c.

A worker whose contribution to an organization is based on their knowledge and expertise

d.

A worker who is skilled in manual labor

Discuss
Answer: (c).A worker whose contribution to an organization is based on their knowledge and expertise Explanation:A knowledge worker is a worker whose contribution to an organization is based on their knowledge and expertise.
Q27.
Which of the following is NOT an example of a knowledge worker job?

a.

Research consultant

b.

Control room operator

c.

Factory worker

d.

Insurance underwriter

Discuss
Answer: (c).Factory worker Explanation:Even jobs in factories are becoming more knowledge-based due to the increasing use of computers and automation.
Q28.
Why are customer-facing employees important in an organization?

a.

They have to use their brains and not their muscles during interactions with customers

b.

They are responsible for handling mechanical tasks in the organization

c.

They are responsible for maintaining machines in the organization

d.

They are responsible for the day-to-day running of the organization

Discuss
Answer: (a).They have to use their brains and not their muscles during interactions with customers Explanation:Customer-facing employees play a major role in customer satisfaction and are required to use their brains and not their muscles during interactions with customers.
Q29.
What choice do customer-facing employees have when they encounter a problem?

a.

They can alert their seniors or ignore the problem.

b.

They can add to the problem or let it develop into a major crisis.

c.

They can only alert their seniors.

d.

They can only ignore the problem.

Discuss
Answer: (a).They can alert their seniors or ignore the problem. Explanation:Customer-facing employees have the choice to alert or ignore the problem or to aggravate it, which is a matter of individual discretion.
Q30.
According to HRM, which employees should be the focus of growth opportunities?

a.

Ambitious employees

b.

Problem employees

c.

Employees in administrative positions

d.

Employees with specialised qualifications

Discuss
Answer: (a).Ambitious employees Explanation:HRM believes that the majority of employees who are desirous of taking the opportunities available for growth should be the focus, rather than the few who are different.
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