Maintaining Human Resources MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Maintaining Human Resources, a fundamental topic in the field of IC90 Human Resource Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Maintaining Human Resources MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Maintaining Human Resources mcq questions that explore various aspects of Maintaining Human Resources problems. Each MCQ is crafted to challenge your understanding of Maintaining Human Resources principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace IC90 Human Resource Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Maintaining Human Resources MCQs are your pathway to success in mastering this essential IC90 Human Resource Management topic.

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Maintaining Human Resources MCQs | Page 8 of 14

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Q71.
How should values be imbibed in employees?

a.

Through disciplinary action

b.

Through the rule book

c.

Through parents, teachers, and neighbors

d.

Through senior employees

Discuss
Answer: (c).Through parents, teachers, and neighbors Explanation:Values should be imbibed in employees through parents, teachers, neighbors, and other means, similar to how appropriate behaviors occur in the world outside of organizations. Resorting to the rule book and disciplinary action should be the exception rather than the rule.
Q72.
What are the steps involved in a formal disciplinary procedure?

a.

To issue a charge sheet, peruse the report of the enquiry officer, issue show-cause notice, and issue order of punishment

b.

To hold a domestic enquiry, indicate the proposed punishment, and issue order of punishment

c.

To issue a charge sheet, hold a domestic enquiry, and issue order of punishment

d.

To hold a domestic enquiry, peruse the report of the enquiry officer, and indicate the proposed punishment

Discuss
Answer: (a).To issue a charge sheet, peruse the report of the enquiry officer, issue show-cause notice, and issue order of punishment Explanation:The steps involved in a formal disciplinary procedure are to issue a charge sheet, hold a domestic enquiry if the employee denies the charge, peruse the report of the enquiry officer, issue show-cause notice to the employee if the charges are proved, indicating the proposed punishment, and issue an order of punishment after receiving and perusing the employee's reply to the show-cause notice.
Q73.
What are the strategies for dealing with conflict management?

a.

Avoidance strategy, accommodation strategy, collaboration strategy, competition strategy, and compromise strategy

b.

Faulty communication, confrontation, trust, and support

c.

Mediation and collaboration

d.

Use of formal authority

Discuss
Answer: (a).Avoidance strategy, accommodation strategy, collaboration strategy, competition strategy, and compromise strategy Explanation:The strategies for dealing with conflict management have been called avoidance strategy, accommodation strategy, collaboration strategy, competition strategy, and compromise strategy.
Q74.
What is the avoidance strategy in conflict management?

a.

Ignoring the conflict

b.

Giving up concerns to satisfy others

c.

Seeking compromise

d.

Striving for mutual concern

Discuss
Answer: (a).Ignoring the conflict Explanation:The avoidance strategy in conflict management is when the conflict is ignored for the time being. This strategy is appropriate when any intervention may aggravate tempers on either side, or there is inter-union rivalry and issues are deliberately created to assert strength.
Q75.
What is the role of organisational rules in managing discipline?

a.

To lay down the values of the organization

b.

To review and update the rules from time to time

c.

To specify the behavioural norms involved in dealing with customers

d.

To provide detailed proof of misconduct

Discuss
Answer: (b).To review and update the rules from time to time Explanation:Organisational rules should cover all important issues relating to discipline and should be reviewed and updated from time to time.
Q76.
What is the purpose of a formal disciplinary procedure?

a.

To punish an employee for misconduct

b.

To issue a charge sheet

c.

To hold a domestic enquiry if the employee denies the charge

d.

To provide detailed proof of misconduct

Discuss
Answer: (a).To punish an employee for misconduct Explanation:The purpose of a formal disciplinary procedure is to issue a charge sheet, hold a domestic enquiry if the employee denies the charge, peruse the report of the enquiry officer, issue a show-cause notice to the employee if the charges are proved, and indicate the proposed punishment.
Q77.
What is the role of departmental managers in managing discipline?

a.

To issue a charge sheet

b.

To be well-versed with organisational rules

c.

To try to correct errors in behaviour

d.

To administer the laws relating to prevention of corruption among public servants

Discuss
Answer: (c).To try to correct errors in behaviour Explanation:Departmental managers need not be well-versed with organisational rules but should try to correct errors in behaviour. They should take the help of the legal department if disciplinary action is unavoidable.
Q78.
When is the accommodation strategy adopted in conflict management?

a.

When both parties agree to give up some concerns

b.

When one party is sure of being correct

c.

When there is mutual concern for both parties

d.

When expediency is sought

Discuss
Answer: (a).When both parties agree to give up some concerns Explanation:The accommodation strategy is adopted when one or both of the conflicting parties agree to give up some of its concerns to satisfy the concerns of the other. This may seem to be generosity, charity, submission, or self-sacrifice.
Q79.
What is the competition strategy in conflict management?

a.

When one party gets very rigid and is not willing to give up any concerns

b.

When both parties agree to give up some concerns

c.

Seeking mutual concern for both parties

d.

Ignoring the conflict

Discuss
Answer: (a).When one party gets very rigid and is not willing to give up any concerns Explanation:The competition strategy in conflict management is the opposite of the accommodation strategy. This occurs when one party gets to be very rigid and is not willing to give up any of its concerns. This strategy may be suitable when one is sure of being correct and the stakes are high.
Q80.
What is the role of the vigilance department in public sector organisations?

a.

To check corruption and actions that cause loss to the organisation

b.

To administer the laws relating to prevention of corruption among public servants

c.

To specify the behavioural norms involved in dealing with customers

d.

To examine complaints related to environment protection

Discuss
Answer: (a).To check corruption and actions that cause loss to the organisation Explanation:The vigilance department in public sector organisations works under the supervision of the Central Vigilance Commissioner of the Government of India and was set up with a view to check corruption and actions that cause loss to the organisation.
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