Maintaining Human Resources MCQs

Welcome to our comprehensive collection of Multiple Choice Questions (MCQs) on Maintaining Human Resources, a fundamental topic in the field of IC90 Human Resource Management. Whether you're preparing for competitive exams, honing your problem-solving skills, or simply looking to enhance your abilities in this field, our Maintaining Human Resources MCQs are designed to help you grasp the core concepts and excel in solving problems.

In this section, you'll find a wide range of Maintaining Human Resources mcq questions that explore various aspects of Maintaining Human Resources problems. Each MCQ is crafted to challenge your understanding of Maintaining Human Resources principles, enabling you to refine your problem-solving techniques. Whether you're a student aiming to ace IC90 Human Resource Management tests, a job seeker preparing for interviews, or someone simply interested in sharpening their skills, our Maintaining Human Resources MCQs are your pathway to success in mastering this essential IC90 Human Resource Management topic.

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Maintaining Human Resources MCQs | Page 9 of 14

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Q81.
What mistake do managements often make when dealing with grievances?

a.

Ignoring the grievances.

b.

Addressing the grievances too quickly.

c.

Expressing opinions about the grievances based on impressions about the aggrieved person or the person complained about.

d.

Transferring the aggrieved employee to another department.

Discuss
Answer: (c).Expressing opinions about the grievances based on impressions about the aggrieved person or the person complained about. Explanation:Managements often commit the mistake of expressing opinions about a grievance based on impressions about the aggrieved person or the person complained about. This would only aggravate the dissatisfaction.
Q82.
Why is conflict necessary for change and progress to happen?

a.

Because it is in the very nature of organizations where multiple objectives and perspectives exist and resources are limited.

b.

Because conflicts may exist within the individual or between individuals and within the organization.

c.

Because individuals might have conflicting interests in situations such as choosing between better status and money in a new job or shifting to a new place far away from aging parents.

d.

Because managing conflict is as much a priority and responsibility of management as managing performance for results.

Discuss
Answer: (a).Because it is in the very nature of organizations where multiple objectives and perspectives exist and resources are limited. Explanation:Conflict is necessary for change and progress to happen because it is in the very nature of organizations where multiple objectives and perspectives exist and resources are limited.
Q83.
What can be a cause of a grievance?

a.

Conflicting demands and scarcity of resources.

b.

The supervisor's attitude and behavior towards individual workers and the union.

c.

Unfair distribution of rewards like promotion or incentives, transfer, amenities, conditions of work.

d.

All of the above.

Discuss
Answer: (d).All of the above. Explanation:A grievance can arise from various causes such as the supervisor's attitude and behavior towards individual workers and the union, unfair distribution of rewards like promotion or incentives, transfer, amenities, conditions of work, and more.
Q84.
What are the causes of conflicts in an organization?

a.

Multiplicity of objectives, complex and heterogeneous characteristics of interacting people, conflicting demands and scarcity of resources

b.

Struggle for power, dominance and resources at individual or group level

c.

Difference in preferred goals

d.

Incompatibility of individuals

Discuss
Answer: (a).Multiplicity of objectives, complex and heterogeneous characteristics of interacting people, conflicting demands and scarcity of resources Explanation:Conflicts in an organization can be caused by multiplicity of objectives, complex and heterogeneous characteristics of interacting people, conflicting demands, and scarcity of resources.
Q85.
How does the existence of conflicts indicate the nature of an organization?

a.

The organization is dynamic and vibrant

b.

The organization is weak and ineffective

c.

The organization is peaceful and harmonious

d.

The organization lacks proper management

Discuss
Answer: (a).The organization is dynamic and vibrant Explanation:Conflicts are inevitable in an organization and their existence indicates that the organization is dynamic and vibrant.
Q86.
What is conflict?

a.

A situation which arises when one person perceives that another person has negatively affected (or is about to affect) something that the first party cares about

b.

A situation where there is a struggle for power, dominance and resources at individual or group level

c.

A situation where there is difference in preferred goals

d.

A situation where there is incompatibility of individuals

Discuss
Answer: (a).A situation which arises when one person perceives that another person has negatively affected (or is about to affect) something that the first party cares about Explanation:Conflict can be defined as a situation which arises when one person perceives that another person has negatively affected (or is about to affect) something that the first party cares about.
Q87.
What was the traditional solution to conflict in a formal organization?

a.

Use of formal authority

b.

Mediation and collaboration

c.

Compromise and negotiation

d.

Avoidance and accommodation

Discuss
Answer: (a).Use of formal authority Explanation:The traditional solution to conflict in a formal organization was seen in the express use of formal authority.
Q88.
What can cause conflicts within individuals and organizations?

a.

Individuals seeking individual satisfactions, struggle for power, dominance and resources at individual or group level, competition for rewards, difference in preferred goals, incompatibility of individuals

b.

Multiplicity of objectives, complex and heterogeneous characteristics of interacting people, conflicting demands and scarcity of resources

c.

Struggle for power, dominance and resources at individual or group level

d.

Difference in preferred goals

Discuss
Answer: (a).Individuals seeking individual satisfactions, struggle for power, dominance and resources at individual or group level, competition for rewards, difference in preferred goals, incompatibility of individuals Explanation:Conflicts within individuals and organizations can arise due to various reasons, including individuals seeking individual satisfactions, struggle for power, dominance and resources at individual or group level, competition for rewards, difference in preferred goals, incompatibility of individuals.
Q89.
What are the strategies for dealing with conflict management?

a.

Avoidance strategy, accommodation strategy, collaboration strategy, competition strategy, and compromise strategy

b.

Faulty communication, confrontation, trust, and support

c.

Mediation and collaboration

d.

Use of formal authority

Discuss
Answer: (a).Avoidance strategy, accommodation strategy, collaboration strategy, competition strategy, and compromise strategy Explanation:The strategies for dealing with conflict management have been called avoidance strategy, accommodation strategy, collaboration strategy, competition strategy, and compromise strategy.
Q90.
What is the avoidance strategy in conflict management?

a.

Ignoring the conflict

b.

Giving up concerns to satisfy others

c.

Seeking compromise

d.

Striving for mutual concern

Discuss
Answer: (a).Ignoring the conflict Explanation:The avoidance strategy in conflict management is when the conflict is ignored for the time being. This strategy is appropriate when any intervention may aggravate tempers on either side, or there is inter-union rivalry and issues are deliberately created to assert strength.
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